Job Details Position Title Consultant (Training and Audit/Quality Assurance) Department ITS ADM Reporting To Department Head Span Control Based Location Lahore Relevant Experience 1 - 2 Years Total Experience 1 - 2 Years Preferred Industry Info. technology Minimum Education Business / IT graduate Discipline Information Technology Training Acquired • Having certifications and training in relevant filed would also be a plus Suggested Salary List of Benefits ************** Job Grade Purpose of Job QnS is an internal support department which resides in Information Technology Solutions (ITS) business area. QnS facilitates in change management initiatives by providing consulting, training and audits services to its client (i.e. AbacusConsulting). Key milestones achieved by QnS includes (a) making AbacusConsulting Pakistan’s 10th CMMI level-2 certified organization, (b) making Abacus BPO Pakistan’s first call centre to achieve ISO 27001 (information security management system) and (c) implementing project management across ITS by using PMBOK (project management body of knowledge). QnS has provided more than 20 formal class based trainings focused on change management, project management, organizational development, IT service management. QnS has done more than 15 formal audits to identify the improvement opportunities. QnS also advises business verticals on adopting international standards and increasing competence,  liaisoning with government bodies (i.e. PSEB) , inspection agencies (i.e. SGS , BVQI , Moody’s) and external consulting firms (i.e. NetSol , QAI ). Recently the scope of QnS has been increased to the corporate level. Responsibilities ·         Responsible to plan, execute and improve the training and audit programs. ·         Responsible for change management related activities for process and technology improvement projects. ·         Motivating people, conducting awareness seminars /workshops, organizing help desks to sustain the change. ·         Responsible for creating liaison with internal and external stakeholders to ensure successful completion of all change related projects. ·         Moreover coordinating in different projects running for delivering any change within the organization Skills Required ·         Should be highly passionate with excellent communication and negotiation skills ·         Hands on implementation experience in CMMI or ISO 27001 or ITIL/COBIT or PMBOK would be a plus. Interfacing With Authority Levels Challenges Position Requesting Authority Approved By Department Head